Frequently Asked Questions
What file formats do you accept?
We work with JPG, PNG, BMP, SVG, DXF, G-Code — max 10MB. Vector files (SVG, DXF) give the cleanest results..
What is the turnaround time?
Most orders ship within 5-7 business days. Rush orders available for an additional fee.
Do you have minimum order quantities?
No minimums. We happily make single custom items.
Can I see a proof before production?
Yes. We confirm your design details before we start engraving.
What materials can you engrave?
Leather, wood, coated metal, acrylic, glass, stainless steel, and more.
Do you ship nationwide?
Yes. We ship anywhere in the United States.
How do I place a custom order?
Visit our Custom Orders page or email sales@8ballengraving.com.